The first workshops of the Local Action Groups were held in late July. The status quo analysis of the destinations was presented to the stakeholders who were afterwards involved in the SWOT analysis and generation of project ideas.
The results of the analysis and the outcome of the workshop served as a basis for the elaboration of the draft Action plan which was presented to the LAG members during the second workshop held in mid-October.
In late September, the Local Action Groups participated in a short training on sustainable development and on use of Total Quality Management approach in the sustainable tourism. Since the Town of Mali Lošinj has already had some experience in collection and analysis of the sustainable tourism indicators developed within the ETIS system, the representatives of the Mali Lošinj Tourist Board gave a lecture to the Cres LAG on lessons learned so far.
The challenge in front of both local action groups in the future period is to coordinate the efforts for the implementation of the Acton plans with the annual activity plans of the Tourist Boards.
In this testing phase of the “Methodology to apply the TQM approach in the sustainable tourism management and governance” was noticed that the stakeholders in Cres were more enthusiastic about participating in the LAG meetings than those in Mali Lošinj. It is difficult to identify the real reason, but one hypothesis is that Mali Lošinj is far more developed tourist destination than Cres and that the sustainable tourism and quality management are in a more advanced development phase and therefore those topics are not innovative enough to raise interest among the stakeholders.